At Garden Wisp, we understand that your plants are more than just a purchase—they are a part of your home and garden. That’s why we take great care in ensuring that your plants arrive in perfect condition, ready to thrive in your outdoor space. Our delivery process is designed to be seamless, reliable, and tailored to meet your needs.

Shipping Options

We offer two convenient shipping options to suit your preferences:

  • Standard Shipping: For those who want their plants delivered quickly, we use trusted carriers like DHL or FedEx. Your order will be processed within 1-2 business days and delivered within 10-15 days after shipment. The shipping fee is $12.95.
  • Free Shipping: For orders over $50, we offer free shipping via EMS. This option ensures your plants arrive safely within 15-25 days after shipment.

Global Reach

We are proud to bring the beauty of nature to gardens across the globe. While we ship to most countries, please note that we currently do not deliver to Asia and a few remote areas. If you have any questions about delivery to your location, feel free to contact our customer service team at [email protected].

Care During Transit

Each plant is carefully packaged to ensure it arrives in pristine condition. We use eco-friendly materials that protect your plants while minimizing our environmental impact. Our team takes extra care to ensure that your plants are healthy and ready to thrive as soon as they reach your doorstep.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. This allows you to monitor the progress of your delivery and plan accordingly. If you have any issues or concerns, our customer service team is always here to help.

Returns and Refunds

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your plants, you can return them within 15 days of receiving your order. Please ensure the plants are in their original condition and packaging. For more details, visit our Returns Policy page.

Join the Garden Wisp Family

At Garden Wisp, we are more than just a store—we are a community of garden enthusiasts who share a passion for nature. Whether you’re looking for the elegance of a Japanese Maple Tree, the vibrant colors of Hydrangeas, or the soothing fragrance of Eucalyptus, we have the perfect plants to transform your garden into a serene oasis.

Explore our collection today and experience the difference that quality and care can make. Let us help you create the garden of your dreams!