1. Introduction

Welcome to Garden Wisp! These Terms and Conditions govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when making a purchase.
  • Use the website only for lawful purposes and in accordance with these terms.
  • Not engage in any activity that could harm the website or its users.
  • Comply with all applicable laws and regulations.

3. Product and Service Description

Garden Wisp offers a variety of plants and gardening products, including but not limited to Eucalyptus Trees, Fragrant Plants, Hydrangeas, Japanese Maple Trees, Magnolia Trees, Native Plants, and Ornamental Grasses. We strive to provide accurate descriptions and images of our products. However, slight variations may occur due to the natural nature of plants.

4. Order and Payment Terms

Orders are processed within 1-2 business days after payment confirmation. We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Shipping options include:

  • Standard Shipping: Delivered via DHL or FedEx, with an estimated delivery time of 10-15 business days after dispatch. Shipping fee is $12.95.
  • Free Shipping: Available for orders over $50, delivered via EMS with an estimated delivery time of 15-25 business days after dispatch.

5. Returns and Exchanges

Your satisfaction is our priority. If you are not completely happy with your purchase, we offer a straightforward returns and exchanges process. To be eligible for a return or exchange, the item must be:

  • In its original condition
  • Unused
  • In the original packaging
  • Accompanied by the original receipt or proof of purchase

Returns and exchanges are accepted within 15 days of receiving your order. Due to their perishable nature, the following items are non-returnable:

  • Fragrant Plants
  • Live Plants (including Eucalyptus Trees, Hydrangeas, Japanese Maple Trees, Magnolia Trees, and Native Plants)

6. Intellectual Property

All content on the Garden Wisp website, including text, graphics, logos, images, and software, is the property of Garden Wisp and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.

7. Limitation of Liability

Garden Wisp is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our liability is limited to the maximum extent permitted by law.

8. Contact Information

If you have any questions or need further assistance, please contact us at:

Email: [email protected]

Address: 3705 Rockwell Lane, Elizabeth City, US 27909

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms will be resolved in the courts of the United States.

10. Changes to Terms and Conditions

Garden Wisp reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website after any changes constitutes your acceptance of the new terms.